Comments on: Writing Better Email

By: Bernie Brazeau

Bernie Brazeau — Fri, 23 Jul 2010 04:16:36 +0000

The 5th bullet point under other things to remember, – Permanent record, add this:

never address an email (To:, CC:, or BCC:) until you are ready to send. If you hit send before you address it, it will not go as there is no where to send it.

This is a tip I gave to Lawyers during their Technology training, believe it applies here too.

By: Danny

Danny — Thu, 24 Jun 2010 14:10:15 +0000

Great stuff and I’d like to add Sam, that an organized message will help tremendously to improve the communication. You can set up an email template showing these [dim] points:
[Purpose of Correspondence]
[Action Requested]
[Supporting Information Provided]

Then, you can fill in your message under each point, accordingly.

Have fun!

By: Carter Boatner

Carter Boatner — Wed, 21 Oct 2009 18:33:38 +0000

Concise wording and regular review of standard email communications is a must.

By: Tim

Tim — Tue, 13 Oct 2009 16:02:20 +0000

I disagree with this suggestion: “Consider making the width of your paragraphs narrower by hitting the return (enter) key after every seven or eight words.”

In some email programs this results in multiple blank lines between your lines plus can also result in all kinds of strange characters in the email when read. And, if for any reason they need to copy and paste your email into another document, you’ve created a nightmare for your reader to format the text. This is extremely unfriendly to your reader!

By: Sam Parker

Sam Parker — Thu, 08 Oct 2009 16:33:02 +0000

Great points, Andee. We’ll them to the guide. Thanks.

By: Andee Beltran

Andee Beltran — Thu, 08 Oct 2009 15:03:14 +0000

Also, very important: spell check! AND do not overdo exclamation points or smiley faces. Keep it professional and too the point. Respect their time and their inbox…