Open-ended questions are one of the most important tools for those who sell (as long as you listen).
They help you gather information, qualify sales opportunities, and establish rapport, trust and credibility.
If you consider yourself a professional, own (absolutely know) a repertoire of powerful open-ended questions … questions that are answered by more than a simple yes or no … questions where the prospect / customer gets directly involved in the sales discussion.
The key here…
Ask the question and let the prospect/ customer give you their answer.
Just in case you’ve not had the opportunity to put yours down in writing, here are some of our favorites. You should have several additional questions specific to your industry, but these’ll get you more than started.
Write down the ones you find valuable. Memorize them with your team. Practice them on your drive in or on the way to your next appointment. Print them out. Post them near your phone. Pass them on to your team.
It’s all about sales®.
If you like these questions, you might also like the author’s message on commitment called Cross The Line. Use this link to watch the quick little video.
Top 30 Open-ended Questions
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