Tools
-
Customer Service Checklist
Posted in Tools | 2 Comments
Customer service is a sales opportunity... another opportunity to enhance your company's relationship with your prospects or customers. This is your guide to making it better.… Read more
-
Negotiation Guide
Posted in Tools | 14 Comments
Sales negotiation can be a formal event (at a specific time and date) or it can be an ongoing theme at different points in the sales process. It's beyond price and includes the entire value proposition. Be prepared and sell more (with better margins).… Read more
-
Sales Evaluation
Posted in Tools | 2 Comments
An objective evaluation can (and should) be a very effective tool for professional development (self-driven or not). Every month or so, consider formally investing 30-60 minutes in yourself to see where you stand.… Read more
-
Return on Investment (ROI)
Evaluating the "return on investment" for a prospect/ customer makes it easier for him or her to justify spending money on your product or service and helps the prospect visualize the value the… Read more
-
The Complete Value
Posted in Tools | Be first to comment
When you consider the complete value of a customer to you and your team – the lifetime value – the importance of having a sense of "selling urgency" should skyrocket. Every money hour counts.… Read more
