Questions
-
Gap of Silence
Posted in Advice | 3 Comments
Thou shall not interrupt or talk over a prospect or customer. Here's an idea...… Read more
-
Be Real
Posted in Advice | Be first to comment
Be careful to minimize any tendancies to say what you feel needs to be said in a sales call. The most important thing is that you learn what your prospects/ customers really want or need and why (not to show what you have or know).… Read more
-
Top 30 Open-ended Questions
Posted in Tools | 81 Comments
Open-ended questions are one of the most important tools for those who sell (as long as you listen). The key here... Ask the question and let the prospect/ customer give you their answer. No leading. No prompting. No interrupting.… Read more
