Listening
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Proverb on Being Foolish
Posted Friday, June 17, 2011 in Quotes | Be first to comment
"A fool finds no pleasure in understanding but delights in airing his own opinions." Proverbs 18:2… Read more
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Gap of Silence
Posted in Advice | 3 Comments
Thou shall not interrupt or talk over a prospect or customer. Here's an idea...… Read more
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Complete Attention
Posted in Advice | 4 Comments
It's the people in front of you that deserve your attention. Take this 48-hour challenge (includes 5 tips to giving complete attention) and stand out.… Read more
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How to Remember Names
Posted in Tools | 5 Comments
Remembering a name immediately establishes you as someone who listens… someone who cares… two very important characteristics in sales and life. Here’s how… … Read more
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Be Real
Posted in Advice | Be first to comment
Be careful to minimize any tendancies to say what you feel needs to be said in a sales call. The most important thing is that you learn what your prospects/ customers really want or need and why (not to show what you have or know).… Read more
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Top 30 Open-ended Questions
Posted in Tools | 81 Comments
Open-ended questions are one of the most important tools for those who sell (as long as you listen). The key here... Ask the question and let the prospect/ customer give you their answer. No leading. No prompting. No interrupting.… Read more
