– Eleanor Roosevelt (1884–1962)
American humanitarian and UN diplomat

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Sales list…

What are the most common "drag you down, get in the way of success" thoughts?

• Defeatist (accepting, expecting, or being resigned to defeat)
• Cynical (contemptuously distrustful of human nature and motives)
• Vindictive (seeking revenge)
• Blame/ Fault (who cares? what are we going to do now?)
• Wishful (do what you can to influence the deal and keep moving)
• Self-pity (get over yourself… complain less… especially to yourself)

Get the complete list (5 more) and a printable reminder.

(Some definitions provided by Merriam-Webster. Most popular thoughts provided by your JustSell team. They’re not our thoughts, you understand. We have friends with these thoughts.)
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If you’ve not seen it (outside the money hours or on a well-earned break)…

Be inspired to think more and fear less with this favorite clip from the film Defending Your Life (about 5-minutes). I love this one.
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Today’s quotation is the final thought from Eleanor Roosevelt’s article in Atlantic Magazine in April 1961… "What Has Happened to The American Dream?" Might be a good one to pass along to a younger person.

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– Antoine de Saint-Exupery (1900–1944)
French aviator and writer

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Sales influence…

How are you kicking off your salesday?

Are you preparing your mind with solid thought, information, and support? Are you allowing the right radio or TV personalities to get you ready (are any of them good… share one)? The right news or material? The right people at the office?

Be careful to what you give your attention. It all has an influence on you. (And kicking it is much more fun than mediocrity… or worse.)

Feed your mind well. It’s where action starts.

(And life’s too short to be mediocre.)
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If you’ve not seen it (outside the money hours or on a well-earned break)… an inspiring 1-minute Apple ad on "Thinking Different."
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In case we missed you on Friday… How to avoid annoying (and be SalesBright).

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– Aldous Huxley (1894–1963)
English writer

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Sales bright…

annoy: (uh-’noi) verb: to disturb or irritate especially by repeated acts

The last thing we want to do is annoy them (our prospects & customers).

It’s never our intent. But our intent doesn’t matter.

What we do matters.

Here are the sales facts…

They don’t like it when…

• we’re pushy
• we call too much
• we’re "just checking in"
• we’re unprepared
• we’re disrespectful of their time
• we keep calling if they say they’re not interested

Get the complete list of 16 things that annoy our prospects and customers and the 5 things really want.

(Leaders: Let your team in on this one and be sure to consider the replacement activities too.)

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– George Cecil (1891–1970)
American advertising copywriter

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Sales risk…

Comfort. Risk. Both are enjoyable.

One we strive to create. One we try to minimize.

One can make us lazy. One can make us stronger.

When did you last risk failure? When did you last leave your comfort zone?

212 challenge… Step out of your comfort zone once more each week and create over 50 additional opportunities for excitement, challenge and possibility each year. This is what life’s about.

It’s been said that youth is wasted on the young. By taking risks, we assure life isn’t wasted on the living.

212 commitment… Risk. Attempt. Fail. Succeed. Once more each week.

(from the book, 212° the extra degree® – what’s 212?)
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Q1 printable JustSell calendars for Two-Twelve (one less syllable… and a year long reminder to give it that extra degree of effort).

Area code and state abbreviation charts are here.
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Today’s quotation is from a correspondence school advertisement in 1921. George Cecil was writing as William Lawrence.

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– Lance Armstrong (1971 – )
American cyclist
7-time Tour de France champion

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Sales challenge…

Too many people are losing productivity on a particular day of the week because of a Flintstone-like mentality perpetuated by sitcoms and morning radio personalities. (Search Twitter for the word "Mondays" today for proof.)

It’s getting to the point where Tuesdays are the new week. (Wednesday is hump day, Thursdays are almost Fridays, Fridays are practically the weekend and Mondays… They’re for ramping up.)

It’s time for a little LUKSA (it’s Polish for "let us kick some @$$"… not really… just an acronym we made up).

Could you help inspire a "let’s kick some @$$" Monday morning start to the week? Could you spark a little positive revolution and help someone break out of the TGIF mentality (or yourself if it applies)?

Wouldn’t both be more fun (and profitable)? How about just starting it at home?

Get a LUKSA printable reminder here.
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1 minute from Nike to get you revved up. I watch this at least once every couple of weeks. I love how it builds and then pops at 0.38. Sick good. (That’s really really good.)

If you know a teenager who wants to care, pass it along. I shared it a few weeks ago at talk with some high school students and it seemed to connect nicely.
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In case we missed you last week… Here are our results to our "What’s the worst thing about meetings?" survey (and the solutions – whether you’re leading it or attending it).

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– Elbert Hubbard (1856–1915)
American publisher and writer

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Sales thought…

You can draw value from a naysayer or cynic by remaining objective and positive in your thinking (yes, it can be tough).

Occasionally, they’ll point out valid hurdles or challenges you haven’t seen (even if they present it like an @ss). With their help, if you can remain objective/detached (and keep your ego in check), you’ll have a better chance of getting something valuable from the interaction.

Stay objective. Be no ego. Get value. (Seriously)

(5 ways to get your ego out of the way)
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How long’s it been since you evaluated your sales value? Here’s our guide to a formal evaluation (great for managers to use with their team too). In the second paragraph is a link to our short version.
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Today’s quote is by Elbert Hubbard who wrote A Message to Garcia (1500-word classic on Initiative and Responsibility). Do you have your free downloadable copy? It’s one of our favorites. We’ve even created a fun version for kids.

(No Gomo printable reminders are here.)

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– Hillel (30B.C.–10A.D.)
Babylonian scholar

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Sales time…

Today is 20% of your salesweek.

Two salesdays are 10% of your month. (A salesmonth is made up of roughly 21 days.)

To lose only two salesdays each month to fatigue or a desire to wait for a better day to make the call would be to lose more than a full month of salesdays each year.

Imagine if your income reflected your slow days… and know that in the long run, it probably does.

47 salesdays remain in the quarter. Tic toc.

(Who should you remind? Get your printable salesdays for 2012.)
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What if you checked email only 3 times a day?

Since November 2010, we’ve been doing this as a team at JustSell to see if it helps us.

Here’s what we’ve learned.
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Today is one month out from Christmas day.

In the SalesQuote we published on the day after Christmas, I highlighted some history of the day and suggested that the date itself was arbitrary and that we should carry the holiday’s spirit every day. A few subscribers were a bit annoyed with some of what I said (the original "Merry Today" post is here).

I just came across another piece written about a 100 years ago by a preacher that says what I was trying to say, but so much better. It’s called "Keeping Christmas" – something I plan to remind myself with on a weekly basis (about a 3-minute read). I hope you enjoy it.

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– Chinese proverb

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Sales reminder…

It took a lot to bring in your customers. Make sure you keep them by continually radiating the sales culture internally. When you see an opportunity, seize it (for the good of everyone).

Sales results can be directly affected by the actions of your entire team – your receptionist, your implementation people, the people in collections, your delivery people. In some cases, you may not even know it.

Be the positive spark to others. It’s the right thing to do and it’ll help you sell (and retain) more as a result.

Get 5 ways to start right now.

(be SalesTough)
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To help you kick off the week… A beautifully shot and scored video of New York (5 minutes). I’ve found it puts me in a great state of mind to make good things happen. (Thanks to Mark Hurst for tipping us off. Surround yourself with good people, you’ll learn about good things.)

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– Isabel Allende (1942 – )
Chilean-American novelist

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Sales investment…

Moving forward (now), make a conscious choice to flip that internal switch and focus on giving more for the dollars you earn (with your effort, with your product/ service) and you’ll find more will come your way. It may not always happen as quickly as you’d like, but it’s the better bet in the long run.

(pace your expectations… give more… enjoy more… just sell)
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What can you do for me on the price?

A fantastic question when you’re buying. An inevitable inquiry when you’re selling.

How would you and your team respond at this moment? Here are 2 solid thoughts on negotiating.
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When I think about today’s quote, it reminds me of Jon Stewart’s introduction of Bruce Springsteen at the Kennedy Center Honors program a couple years ago…

"Whenever I see Bruce Springsteen do anything, he empties the tank… every time. And the beautiful thing about this man is he empties that tank for his family, he empties that tank for his art, he empties that tank for his audience, and he empties it for his country. And we, on the receiving end of that beautiful gift are ourselves rejuvenated, if not redeemed."

That "every time" is what gets me.

Most of us don’t get the opportunity to empty the tank in such a cool way as Springsteen, but we can work to empty the tank and be rock stars in our own worlds.

As a subscriber to JustSell, you’re obligated to empty the tank (No Gomos*).

Over the weekend or during a well-earned break, you can enjoy Jon Stewart’s hilarious and moving introduction to Springsteen here (9.5 minutes).

*Gomo: Someone who goes through the motions. The Gallup poll people tell us 54% of us are in this category (they corporate speak it using the term… disengaged). Get a No Gomo wristband here. Get a No Gomo or No D-grunt printable reminder here.

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– Soren Kierkegaard (1813–1855)
Danish philosopher and writer

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Sales thoughts…

Sometimes, if we don’t have success after repeated attempts to do something, we can lose confidence and eventually give up trying. It’s called "learned helplessness" (we learn to be helpless).

Sales check: Any areas where you and your team have stopped trying (or try, but with little commitment) because prior repeated failures and/ or a perceived inability to succeed has trained you not to try? In prospecting and customer contact efforts? In motivating and improving team attitudes and cooperation? With customer care improvement initiatives?

If so, what can you start doing today to minimize any "learned helplessness" that may have set in? (Maybe have a Cross The Line discussion.)

To see (6-minute video) an interesting take on the concept from a class at Penn State Erie and to learn a little more about the person behind it…
click here.
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In case we missed you last week… Here’s how to best handle the objections of your prospects and customers.
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If you’ve not seen it or need a reminder to dump your excuses, here’s 1 minute from Nike.

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