"Be grateful for good breaks and kind favors but don’t count on them."
–Marian Wright Edelman (1939 – )
American activist
founder of the Children’s Defense Fund
Sales gratitude…
Do your people (customers, prospects, team, colleagues) know they’re important to you? Always? Sometimes? Rarely?
Remember… It’s your occasional words and continual actions that’ll help them know best.
To be sure it’s a closer to always thing, consider implementing a personal appreciation audit each month or quarter for your most important people – remembering that actions speak louder than words (but words are important too).

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